Shipping Policy
- The Shipping Policy below applies to our Customers buying on chillaxspa.ca.
- If you are an authorized Chillax Spa, please contact our Chillax Spa representative for more details about your shipping options.
We offer different types of shipping on all orders within Canada. Free shipping is available on orders with a subtotal of $200 or more, calculated after discounts and before taxes.
| Country | Shipping Service | Cost | Estimated Delivery Time |
|---|---|---|---|
| Canada | Chillax Spa Shop Pickup | Free | 2 to 5 business days* |
| Canada | Free Standard Shipping (Orders of $200 or Over**) | Free | 6 to 10 business days* |
| Canada | Standard Shipping | $9.99 | 6 to 10 business days* |
| Canada | Express Shipping | $19.99 | 2 to 5 business days* |
* Estimated delivery time may vary depending on the shipping destination.
** Available on orders with a subtotal of $200 or more, calculated after discounts and before taxes.
Please Note:
The country of your shipping address must match the country of your billing address.
When your order is processed, we will send you an order confirmation email.
You will receive a shipping confirmation email with a tracking number as soon as your order ships.
Orders are processed and shipped during regular business hours, Monday through Friday, from 9:00am to 8:00pm PST. Orders received on Saturday and Sunday will be processed on the next business day.
Shipping Exclusions
We currently ship only within British Columbia. We do not offer shipping to locations outside of Canada.
If you are located outside of Canada, please contact shopee@chillaxspa.ca or contact us at +1 778 686 6018, and we would be happy to provide you with information about our products and services in your location.
